The first rule of Abbey Road On The River: Do not worry about anything because we will solve all of your problems and answer all of your questions and make you happy when you show up.  We mean it!

WALK UP  TICKETS  ALWAYS AVAILABLE AT OUR ON SITE BOX OFFICE

5TH AND MAIN

Event box office hours: 11am-10:30pm Thursday-Monday, May 21-25

On site Phone Number: 502-528-9701

Arrive before 2pm Saturday, May 23, or Sunday, May 24 and save $10 off your General admission or Reserved ticket

Kids prices: Pay the age the child is between age 1-21, either online or at the door

Tickets are also available now at The Louisville Visitor Center, Fourth Street and Jefferson.

 For media inquiries regarding Abbey Road on the River, please email:

Press@arotr.com

For questions regarding Abbey Road on the River, please email:

Questions@arotr.com

To submit/suggest bands for Abbey Road on the River, please email:
Jake@arotr.com

Are there ID requirements or an age limit to enter the event?

NO

I purchased my ticket months (weeks) (days) ago and still don’t have it. Where is it? All of our ticketing is electronic and you should have received the electronic ticket as soon as you made the purchase. If you do not have a confirming email drop us a note  and we will fix it up

I purchased my ticket during Abbey Road on the River 2014 and still have not received it. What do I do? All tickets that were purchased during Abbey Road on the River last May were e-mailed in November. If you cannot find yours contact us and we will resend it.

I don’t want to buy tickets on the website. where can I buy them in Louisville? Tickets are available after May 4 at The Louisville Visitor Center, Fourth Street and Jefferson.

What if I cannot print or lose my ticket? First, don’t worry! We have a record of every ticket purchase and can easily track your order at the box office when you arrive.

When and how do I receive my wristband? There are two ways; bring the ticket that you purchased through our website and we will scan it and exchange it for a wristband, or purchase one each day at the box office.

Is there handicap access? While the venues are 100% accessible, it is a large site, and can be difficult at times to get everywhere as easily or fast as you may hope for.

Can I bring a Lawn Chair? Yes, BUT, Lawn chairs can only be used in deisgnated areas, and you must place your chair no more than 3 inches from your neighbor’s chair(s). We need all the available space.

Who are the folding chairs in front for at the Lawn and Fountain stages? They are reserved for AROTR. patrons who purchased reserve/ultimate tickets to ride. Even when they are empty/even if the area is not filled these seats are in place based on the number of people who purchased them and reserved them prior to the festival.

Can you leave and come back during the event? Yes, the daily wristband is the only access you need to get in and out of the festival. 5-day Best Fans get one wristband for the weekend. Wristbands and colors change every day for day single day reserved and GA and walk up.

Are the bands transferable? Like if I can’t stay up for a late night show (as an ex.), can my teen use it? No, we cannot transfer wristbands or any other credential.

What happens if I lose my pass? If you purchased your tickets through our office or website your order is in our file.

What happens if I lose or break my festival wristband?  Losing is not a good thing, breaking we can resolve.

Is there going to be designated, enforced smoking areas this year?  There is no smoking at the Lawn, Fountainn, and Ali outdoor stages.

What happens if it rains? We hate rain! However we are prepared for it with three indoor stages one outdoor stage fully covered, and schedule contingencies. Even if it rains you will get to see many many many concerts.

I know there are lots of great food vendors, but is there outside food permitted?  No coolers, picnic baskets, camelbacks will be allowed. Outside food will be only allowed for children,( i.e. what they need-fruit, snacks, milk), and adults with dietary restrictions can carry small amounts in a purse or medium sized backpack. Fans can bring in one (1) bottle of sealed water not to exceed 20 oz. each.

How do I purchase alcoholic drinks? Drink tickets and proper ID are required for alcohol beverages.  These tickets may be purchased at designated ticket booths.  Cash or credit card is accepted at ticket booths.

Do you offer other alcoholic beverages in addition to beer? We offer beer, but also offer wine, bourbon and a great variety of spirits for sale on the venue.  Check out our bars for specifics.

What do I do when I get to the event site if I have questions?  The guest information and ticket check is at the main outdoor box office on The Belvedere. This area is open all hours of the festival.

Where do I park and how much does it cost?  In Downtown Louisville, there are more than 52,000 public parking, off-street spaces within a 10-block walk to the River.  For more information on garage and lot locations visit one of these websites at:  www.riversideparking.com/locations.html or www.louisvilleky.gov/PARC/ or contact the Parking Authority of River City (PARC) at (502) 587-PARK.

Parking is also at the Galt House. Call for current prices, (502) 589-5200. City parking is available; please call the Parking Authority (PARC) at (502)587-7275 for more information.

Are there bike racks on site? No, but when you walk up the Belvedere main driveway there are areas where you can lock your bicycle.

Is there security on site? Yes, there is 24-hour security.

Where is the closest bank /ATM?  There are ATM’s on site.

How hot will it get in the day and how cold will it get at night? Will it rain?  While we all hope for the best, watch the forecast, and pack accordingly. A jacket, sweater, hat, flip-flops, couldn’t hurt. Bring sunscreen and ear plugs for kids.

Can I bring an umbrella to block the sun? As long as you are aware of people behind you.

Can I bring water? Yes, one (1) 20 oz. sealed bottle per ticketed person.

Are strollers allowed into the venue? Yes, if it is for an infant/toddler.

Will there be a Lost & Found? (Lost keys, cell phones, etc.) Yes, there will be a Lost & Found booth at Main Box office.

Will there be First Aid on site?  If you need first aid, go to the Main box office.

Will there be a festival map available ahead of time? Yes, click here. It will also be on the festival guide being passed out upon entrance. LINE UP SUBJECT TO CHANGE.

What should I bring along if I want to be in the Saturday Night Yellow Submorons Parade?  Costumes, hats, banners, signs, noisemakers, beads, money, and trinkets to toss to the crowd, etc.

Can I bring my guitar, banjo, ukulele, cowbell, timpani, etc. to the late night sing along?  Yes, just don’t bring them all.

Can I hang out with the bands? I like bands. And the Abbey Road on the River Bands like the fans: bring them cookies and we know they will hang out with you.

What are my transport/parking options getting to the event?

There is convenient parking adjacent to the festival site

Where can I contact the organizer with any questions?

questions@AROTR.com 

Is my registration/ticket transferrable?

YES

Can I update my registration information?

YES

Do I have to bring my printed ticket to the event?

NO

What is the refund policy?

There are no refunds.

The name on the registration/ticket doesn’t match the attendee. Is that okay?

YES

Are pets allowed? No.