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The first rule of Abbey Road On The River: Do not worry about anything because we will solve all of your problems and answer all of your questions and make you happy when you show up. We mean it!
WALK UP TICKETS ALWAYS AVAILABLE AT OUR ON SITE BOX OFFICE
5TH AND MAIN
Event box office hours: 11am-10:30pm Thursday-Monday, May 26-30
On site Phone Number: coming soon
Arrive before 2pm Saturday, May 28, or Sunday, May 29 and save $10 off your General admission or Reserved ticket
Kids prices: 10 and under free; ages 11-21 $15 at the door
Tickets are also available at The Louisville Visitor Center, Fourth Street and Jefferson, after May 08
For questions regarding Abbey Road on the River, please email:
For Media questions regarding Abbey Road on the River, please email:
Stuff you really, really care about
Will there be a shuttle service between the Marriott and Belvedere?
There will be 1-2 vans with room for 13 passengers between the hours of Noon -2pm, Marriott to Belvedere, and 10-pm-12:15 am, Belvedere to Marriott.
This service is free and primarily for patrons who need this assistance. All others should either walk, bike, parade, or use a service such as Uber, Lyft, or Cabs. For those who do not want to walk outside, there is a climate-controlled pedestrian bridge between The Marriott and The Belvedere.
Is there handicap access? While the venues are 100% accessible, it is a large site, and can be difficult at times to get everywhere as easily or fast as you may hope for. Please let us know if you have any questions or require assistance.
Can I bring a Lawn Chair? Yes, BUT, Lawn chairs can only be used in deisgnated areas, and you must place your chair no more than 3 inches from your neighbor’s chair(s). We need all the available space.
Can you leave and come back during the event? Yes, the daily wristband is the only access you need to get in and out of the festival. 5-day Best Fans get one wristband for the weekend. Wristbands and colors change every day for day single day reserved and GA and walk up.
What happens if it rains? We hate rain! However we are prepared for it with three indoor stages in The Muhammad Ali Center and a large ballroom at The Marriott. We have schedule contingencies. Even if it rains you will get to see many many, many concerts
Where do I park and how much does it cost? In Downtown Louisville, there are more than 52,000 public parking, off-street spaces within a 10-block walk to the River. For more information on garage and lot locations visit one of these websites at: www.riversideparking.com/locations.html or www.louisvilleky.gov/PARC/ or contact the Parking Authority of River City (PARC) at (502) 587-7275 for more information.
Some simple Yes, No questions and answers
Is there security on site? Yes, there is 24-hour security.
Are there ID requirements or an age limit to enter the event? NO
Are pets allowed? No.
Can I bring water? Yes, one (1) 20 oz. sealed bottle per ticketed person.
Are strollers allowed into the venue? Yes, if it is for an infant/toddler.
Will there be a Lost & Found? (Lost keys, cell phones, etc.) Yes, there will be a Lost & Found booth at Main Box office.
Will there be First Aid on site? If you need first aid, go to the Main box office.
Will there be a festival map available ahead of time? Yes, click here. It will also be on the festival guide offered upon entrance. LINE UP SUBJECT TO CHANGE.
Can I bring an umbrella to block the sun? As long as you are aware of people behind you.
Is my registration/ticket transferrable? YES
Can I update my registration information? YES
Do I have to bring my printed ticket to the event? NO
The name on the registration/ticket doesn’t match the attendee. Is that okay? YES
What is the refund policy? There are no refunds.
Food, Beverage, and site amenities
I know there are lots of great food vendors, but is there outside food permitted? No coolers, picnic baskets, camelbacks will be allowed. Outside food will be only allowed for children,( i.e. what they need-fruit, snacks, milk), and adults with dietary restrictions can carry small amounts in a purse or medium sized backpack. Fans can bring in one (1) bottle of sealed water not to exceed 20 oz. each.
Is there going to be designated, enforced smoking areas this year? There is no smoking at the Lawn, Fountain, and Ali outdoor stages.
How do I purchase alcoholic drinks? Drink tickets and proper ID are required for alcohol beverages. These tickets may be purchased at designated ticket booths. Cash or credit card is accepted at ticket booths.
Do you offer other alcoholic beverages in addition to beer? We offer beer, but also offer wine, bourbon and a great variety of spirits for sale on the venue. Check out our bars for specifics.
What do I do when I get to the event site if I have questions? The guest information and ticket check-in is at the main outdoor box office on The Belvedere. This area is open all hours of the festival.
Are there bike racks on site? No, but when you walk up the Belvedere main driveway there are areas where you can lock your bicycle.
I purchased my ticket months (weeks) (days) ago and still don’t have it. Where is it? All of our ticketing is electronic thru Eventbrite and you should have received the electronic ticket as soon as you made the purchase. If you do not have a confirming email drop us a note and we will fix it up
I purchased my ticket during Abbey Road on the River 2015 and still have not received it. What do I do? All tickets that were purchased during Abbey Road on the River last May were e-mailed in November. If you cannot find yours contact us and we will resend it.
I don’t want to buy tickets on the website. where can I buy them in Louisville? Tickets are available after May 8 at The Louisville Visitor Center, Fourth Street and Jefferson.
What if I cannot print or lose my ticket? First, don’t worry! We have a record of every ticket purchase and can easily track your order at the box office when you arrive.
When and how do I receive my wristband? There are two ways; bring the ticket that you purchased through our website and we will scan it and exchange it for a wristband, or purchase one each day at the box office.
Who are the folding chairs in front of the Lawn and Fountain stages for? They are reserved for AROTR. patrons who purchased reserve/ultimate tickets to ride starting at 6pm each night.
Are the wristbands transferable? Like if I can’t stay up for a late night show (as an ex.), can my teen use it? No, we cannot transfer wristbands or any other credential.
What happens if I lose my pass? If you purchased your tickets through our office or website your order is in our file.
What happens if I lose or break my festival wristband? Losing is not a good thing, breaking we can resolve.
How hot will it get in the day and how cold will it get at night? Will it rain? While we all hope for the best, watch the forecast, and pack accordingly. A jacket, sweater, hat, flip-flops, couldn’t hurt. Bring sunscreen and ear plugs for kids.
What should I bring along if I want to be in the Saturday Night Yellow Submorons Parade? Costumes, hats, banners, signs, noisemakers, beads, money, and trinkets to toss to the crowd, etc.
Can I bring my guitar, banjo, ukulele, cowbell, timpani, etc. to the late night sing along? Yes, just don’t bring them all.
Can I hang out with the bands? I like bands. And the Abbey Road on the River Bands like the fans: bring them cookies and we know they will hang out with you.