2025

FAQ

Final day today, Monday, Memorial Day, Veterans, First Responders, Jeff City Employees FREE, everyone else buy one $20, get one free

Last updated: May 26, 2025

For specific FAQ’s for hotels, click the links below:

TownePlace Suites Information Here.
Comfort Inn Information Here.
Sheraton / Candlewood / Home2 and General Hotel Information Here.

General Information

Dates:
May 22-26, 2025

Location:
Big Four Station Park Jeffersonville, IN 47130
Link to Google Maps.

Schedule: Click here

Hours:

Monday, May 26: 12:45pm-10:00pm

Doors are 10 minutes before the first show.

Important Update: Wagon Policy

Tickets:

Where to purchase Tickets:

Online here.
Day of show walk-up tickets always available at the box office during the event. See below.

Pricing at the door:

General Admission Tickets:

Monday: $20
Ages <21: FREE

VIP tent access with charging stations and VIP restrooms at Stage A, and VIP at Stage C (Cornbread Hemp Pavillion)

Ticket Questions

There is no such thing as a lost ticket at Abbey Road On The River. We always find your ticket if you show up ticketless.

The tickets are sent immediately after purchase and again the day before the festival

You also have the option to log into your ShowClix account to view the ticket as well. Click here.

Find your tickets and add them to your Apple wallet, or make a PDF for your phone, or print them.

Last resort, write abbey@arotr.com.

Map:

Parking:

Colston Park behind TownePlace and Colston Condos is a paid lot operated by AROTR and Troop 77. Weekend or daily parking passes available for purchase here.

Daily parking available at Colston Park. Navigate here.

If you have an accessible sticker, attendants will direct you to spots that are a little closer to the entrance. There is still a small walk to the box office. You can also be dropped off and then your friend can park in the lot.

Free parking spots and lots available at:

Shuttle Info:

Shuttle Schedule

MONDAY (MAY 26)

One bus operates from 12:00 PM to 10:00 PM
Comfort Inn ↔ Festival Site loop only

More Info:

Walking: Access the festival by walking over the Big Four Pedestrian bridge from the Louisville side.

Getting Around: The site is walkable and accessible, but drop-off is available at the entrance with Colston Park having the closest parking lot.

Accessibility: The site is designed with accessible features, including wheelchair-accessible restrooms. Accessible parking is available at Colston Park. For additional assistance, email abbey@arotr.com before the event.

Box Office GPS: Find the box office/entrance at the foot of the walking bridge into Big Four Station Park at 231 Pearl St. Google Maps link.

Come and Go: Re-entry is permitted with a full security check each time.

Safety: Police and EMS are onsite for safety.

What to Bring: Bring essentials like:

Lawn chairs & blankets
Soft-sided and small lunchbox size personal coolers
Sun hats, sunscreen, umbrellas, bug spray
Rain gear (just in case)
Strollers
Hand sanitizer
Empty refillable plastic bottles
ID required to purchase alcohol

Prohibited Items:

Hard sided coolers and picnic baskets
Outside alcohol
Cans, bottles, or glass
Pets (except service animals)
Bikes, skates
Balloons, beach balls, hula hoops, selfie sticks
On-site unapproved advertising or vending
Drones
Smoking
Weapons of any kind

VIP Seating: There are 2 VIP only villages from which to watch the main stages A and C

Weather: Be it sun or something wetter, we have you covered.

Stage C Pavilion is covered and can comfortably accommodate 500 plus fans
Stage D is covered and can comfortably accommodate 500 plus fans
Stage B has a shade tent.

If strong weather occurs, you can easily go to any of a dozen popular restaurants and bars all within 2 blocks.

You can go to The TownePlace Lobby, and wait it out.

Rain ponchos are recommended. In case of lightning, the event will close for at least 30 minutes with no refunds or makeup dates.

Lawn Chairs: Space out lawn chairs in grass areas. They are not permitted in the marketplace Pavilion or on sidewalks. Oversized lawn chairs are not allowed.

Beatle Bucks: Pre-purchased Beatle Bucks can be collected at the box office and used at various locations including the merch booth, bars, and select food booths.

Cash: ATMs onsite at the box office and near the merch tent.

Eat, Dance, Hydrate: Enjoy street food and drink options. Water refill stations available.

Sustainability: Efforts include canned beverages, recycling bins, water refill stations, and reducing plastic bottle usage backstage.

Pets: Only service animals on a short leash or in carry bags allowed.

Code of Conduct: Aggressive behavior towards staff or attendees is cause for removal from the festival.

2026 Tickets: Purchase 2026 tickets at the festival box office.

More Questions? Email abbey@arotr.com.

🎸 YOU ASKED… WE ANSWERED 🎤

(The Abbey Road on the River Questions You Didn’t Think to Ask—But Someone Did)

Is there a place I can store my stuff during the day?
We do not have lockers, but small bags and backpacks are allowed and subject to search. Travel light and plan to keep your items with you.

Can I bring a camera or GoPro?
Yes, for personal use. However, professional photography, video equipment, and drones are not allowed without prior approval. Email us.

Are pets really not allowed? Even small ones in bags?
Only service animals are allowed—no other pets, even in bags or strollers.

Can I volunteer or trade work for a ticket?
Nope. This isn’t that kind of festival. Everyone is paid, including the staff and the bands. We keep it professional and fair.

Is there a dress code or theme?
Not officially—but we do love to see fans in Beatles outfits, retro fashion, Sgt. Pepper jackets, tie-dye, and peace signs. Just be comfortable and weather-ready.

Do you have vegan or vegetarian food options?
Yes, several vendors offer vegetarian options and a few have vegan-friendly meals. Check with each truck on site.

Can I bring a tent or sunshade?
No personal tents, canopies, or large sunshades are allowed. There are covered seating areas throughout the park already provided.

Can I propose on stage during a band’s set?
Only if you’re Paul or Ringo. But seriously—email us. We’ve made some dreams come true (and we love a good story).

Do any of the tribute bands actually think they are the Beatles?
Let’s just say… they’re very committed. Some of them are more Beatles than Beatles.

Will Paul McCartney show up as a surprise guest?
Not yet. But if he does, we’ll all lose our collective minds together.

TownePlace Suites FAQ

TownePlace Suites Jeffersonville
301 Maple Street
Jeffersonville, IN 47130

Phone: (812) 914-4100

Check-In / Check-Out:
For Abbey Road on the River guests, check-in to your room at TownePlace Suites will begin as early as 12pm on Wednesday and Thursday. Check-out times will likely be extended beyond the standard 12:00 noon — final details will be confirmed at the front desk.

Tickets & Check-In Assistance:
We’ll have an Abbey Road on the River concierge desk in the TownePlace lobby to help make your arrival even easier:

Wednesday, May 21 @ 11am-6pm
Thursday, May 22 @ 11am-6pm

Our team will be on-site to provide your event wristbands and credentials, answer any questions, and make sure you’re ready to enjoy the festival—no need to wait in line at Will Call!

Shuttle Service:
TownePlace is right next to the festival, so no shuttle needed. A late-night shuttle runs to and from the Comfort Inn for sing-alongs, departing at approximately midnight and returning at approximately 1:55 AM.

Parking Rules:
Parking is free, but due to festival-related street closures, getting in and out may require extra time. Ask the front desk for route tips.

Special Events at the Hotel:

Welcome Cocktail Party – Wednesday, May 21 from 5:00–6:00 PM in the lobby. Come say hi, meet other fans, and raise a glass to a great weekend ahead!
Laurence Juber Appearance – Friday, May 23 at 9:30 AM in the breakfast area. Don’t miss this intimate opportunity to meet the former Wings guitarist up close.
Afternoon and evening Acoustic Shows – Catch unplugged performances right in the hotel lobby. Times and performers TBD.

Free Lunch – With the Bands & Staff!

We’ve partnered with the friendly folks at the church directly behind the hotel to offer a FREE LUNCH on EITHER DAY:

Thursday, May 22, 12:00 PM to 2:00 PM
OR
Friday, May 23, 12:00 PM to 2:00 PM

Join members of our staff and some of the bands performing all weekend for a relaxed meal and conversation. Just show the lunch ticket included in your welcome packet.

Is breakfast included?
Yes, a free hot and cold breakfast is included and is extended to serve until 11am during the festival weekend.

What other amenities should guests know about at TownePlace Suites?
Guests also enjoy a backyard patio with fire pit, front patio, indoor pool, and fitness room.

Complimentary hot breakfast served daily until 11:00 AM
Full in-room kitchens with cookware
Fitness center and indoor pool
Free Wi-Fi
Free on-site parking

What happens if a guest shortens or changes their reservation mid-festival?
Reservations are prepaid and non-refundable, but we’ll do our best to help if plans change unexpectedly. Any discrepancies in your bill must be addressed after the festival.

Your hotel bill has been paid in full, but does not include incidentals, so you will be asked to put a credit card on file. If you are unsure of what you have paid, you should check all of the invoices we have sent you.

Is there someone at TownePlace who can help with festival-related questions (like a concierge)?
Yes — staff are on-site Wednesday and Thursday, and team members are nearby all weekend. Guests also help each other in a peer-to-peer way.

Are there any hotel-specific rules?
Pets are allowed with a $75 fee. No smoking indoors. Be respectful when smoking outside. Quiet hours are self-policed — use good judgment.

What if there’s a problem with my hotel bill or reservation? Who should I talk to?
Billing is handled by Abbey Road on the River. Contact us — not the front desk — for any payment issues. Hotel staff can help with towels, keys, etc. Both hotel managers Kat and Travis will also be on hand to sort out any problems.

Can guests reserve their room for 2026 now? If so, what’s the process?
Yes, 2025 TownePlace guests get first dibs before the public for 2026 if they purchase the 2026 Ultimate Ticket to Ride package. Sales will open soon.

Festival Tips:

Download the full schedule at Sched.com so you don’t miss your favorite bands.
Dress for the weather—we play rain or shine.
Bring sunscreen, a refillable water bottle, and comfy shoes.
Follow Abbey Road on the River on Facebook and Instagram for live updates, surprise performances, and behind-the-scenes fun.

Comfort Inn FAQ

Hotel Address:
Comfort Inn
1485 Broadway St
Clarksville, IN 47129

Check in / check out:
Check-in is after 2:00 PM and check-out is at 2:00 PM. No planned adjustments at this time.

If guests bought a hotel/ticket package, where and when do they pick up their wristbands at Comfort Inn?
Credentials will be available in the lobby on

Wednesday, May 21 at 11am-6pm
Thursday, May 22 at 11am-6pm
Friday, May 23 @ 11am-3pm

Outside those times, visit the festival box office.

Does Comfort Inn offer shuttle service to the festival? What is the schedule and pickup location?
Yes — shuttle service is included with your package. Shuttles pick up in front of the hotel between Comfort Inn and Best Western and run in a loop with wait times under 30 minutes.

THURSDAY (MAY 22)
- Two buses operate from 11:00 AM to 11:00 PM
FRIDAY / SATURDAY / SUNDAY (MAY 23-25)
- 11:30 AM – 2:00 AM
MONDAY (MAY 26)
- One bus operates from 12:00 PM to 10:00 PM

What are the parking rules at Comfort Inn? Do guests need a permit?
Parking is free. If the lot is full, guests may use the Hampton Inn lot next door.

What special events or perks are happening at Comfort Inn?
Late-night sing-alongs around 11:00 PM, and guitar instruction with Paulie Felice on Saturday and Sunday from 10:00 AM–12:00 PM

Can guests reserve their room for 2026 now? If so, what’s the process?
Yes, 2025 guests get first dibs for 2026 with purchase of the 2026 Ultimate Ticket to Ride package.

Is breakfast included? What other amenities should guests know about at Comfort Inn?
Yes — hot and cold breakfast is included. Comfort Inn also has an indoor pool and relaxing lounge areas.

What happens if a guest shortens or changes their reservation mid-festival?
Packages are prepaid and non-refundable, but we’ll try to help if something comes up. Any discrepancies in your bill must be addressed after the festival. Your hotel bill has been paid in full, but does not include incidentals, so you will be asked to put a credit card on file.

Is there someone at Comfort Inn who can help with festival-related questions (like a concierge)?
Yes — concierges will be available Thursday and Friday. Otherwise, rely on fellow guests or visit the box office.

Are there any hotel-specific rules or reminders guests should know about (smoking, pets, quiet hours, etc.)?
No pets allowed. No smoking indoors. Be considerate outside. Quiet hours are self-monitored — just be respectful.

Where is Comfort Inn located, and is there anything I should know about being outside the main festival area?
Comfort Inn is in Clarksville, Indiana, along with Home2 Suites and Candlewood. TownePlace and Sheraton are in Jeffersonville where the festival is. We’ve notified Clarksville safety officials, but please stay safe, avoid walking alone late, and be respectful of the neighborhood.

Sheraton / Candlewood / Home2 Suites & General Hotel Guest FAQ

Hotel Address:

Sheraton Louisville North
700 W Riverside Dr
Jeffersonville, IN 47130

What are hotel check-in and check-out times?
Standard check-in is 4:00 PM, and check-out is 12:00 noon. Many hotels may allow late check-out on Memorial Day or Tuesday since we're the only big group in town — ask at the front desk when you arrive.

How do guests pick up their wristbands if they bought a hotel/ticket package?
Guests at TownePlace Suites and Comfort Inn will receive their credentials at check-in during concierge hours.

TownePlace: Wednesday & Thursday @11-6pm
Comfort Inn: Thursday & Friday
Outside of those hours, go to the festival box office.

Sheraton/Home2 / Candlewood, go to the festival box office.

Do all hotels offer shuttle service to and from the festival?
Shuttle service is included only for Comfort Inn package guests. Other hotels (Sheraton, Candlewood, Home2 Suites) are on the shuttle loop, but it's first-come, space-available and not part of their packages.

Shuttles run on a rotating loop, not a fixed schedule. We aim to keep wait times under 30 minutes.

TownePlace Suites guests — you're already there!

Is there parking at or near each hotel? Do guests need a permit?
All hotels offer free parking. Festival parking is at Colston Park behind TownePlace:

Free for Comfort Inn guests
$20/day for others
ADA-accessible parking is available.

Is breakfast included at all hotels?

Comfort Inn, TownePlace, and Home2 Suites offer free hot and cold breakfast.
Candlewood Suites does not offer breakfast.
Sheraton has a paid buffet.

Are there any festival events happening in or near the hotels?

TownePlace: 2 acoustic shows/day + special Friday morning set by Laurence Juber
Comfort Inn: Late-night sing-alongs (11 PM onward), guitar instruction with Paulie Felice Sat/Sun
More events may be added — check hotel lobbies and our website for updates.

What should a guest do if they arrive very late or after the festival has started?
After 6:00 PM, hotel concierges may not be available. Head straight to the festival box office (location will be on your welcome map) to get credentials.

What if I leave early or change my reservation?
Hotel packages are prepaid and non-refundable, but if something unexpected happens, let us know. We’ll always try to help if we can.

Who can I ask for help with festival questions at the hotel?
Staff will be on-site at TownePlace and Comfort Inn during peak times. Otherwise, rely on the community spirit — fellow guests are often your best source of info. We’re also exploring a group text system, so stay tuned.

How do I know if my hotel bill is paid?
If you booked a hotel/ticket package through Abbey Road on the River, your hotel bill is already fully paid — by us. You don’t owe anything to the hotel for your room except ordinary incidentals.

If you see any hotel charges before the event or have questions about your reservation, please contact abbey@arotr.com. Abbey Road on the River staff — NOT the hotel front desk will all billing access or answers (if you paid directly through us.)

Are there hotel policies I should know about (quiet hours, pets, smoking)?